How it works

How Xerra works

Xerra connects to your website with a plugin or a single line of code, reads the pages and documents you choose and answers visitors' questions with a link to where each answer came from. Whenever you change something on the site, it re-reads it on its own.

How it works

Up and running in three steps

Tell it which website is yours, it reads it and starts answering. All you have to do is check it gets things right.

  1. 01

    Connect your website

    Type the address, or install the Xerra Chat plugin and press “Connect with Xerra”. You can add PDF, Word, Excel or PowerPoint files too.

  2. 02

    It reads all of it

    You watch it go page by page and see when it's done. With the plugin, every change on your site is read again automatically.

  3. 03

    It answers with the source

    It answers day and night and says where the answer came from. When it doesn't know, it says so and lets someone on your team know.

The chat

A chat that looks like it was made this year

It's not an empty box. It opens with the questions your visitors ask most, answers with cards and sources, and hands the conversation to a person when needed. Pick a style or use your website's colour.

Pick a style
FAQs that write themselves
The Home screen shows the questions visitors ask most, based on what they really ask.
Cards with a button
A room, a product or a form, with its picture and a button to book or buy.
In each page's language
The welcome, the button and the FAQs, in every language. On WordPress, it follows the language WPML or Polylang sets.
Several styles or your colour
Each style sets colours, shape and button in one go. Then you can add your website's colour.

In your website's search Soon

The answer, above the results

When someone uses your website's search, the assistant answers the question before the list of results, with the sources.

Only for people
It answers when a person searches, never for bots. Identical searches are answered only once.
Coming to the plugins
We're bringing it to the Xerra Chat plugins, so each CMS shows it on its own results page.

Xerra Chat plugins

On your website, in one click

Install Xerra Chat, press “Connect with Xerra”, log in and pick the assistant. That's it: the chat appears on your site and, every time you change something, it's read again automatically.

  1. 01Install Xerra Chat
  2. 02Press “Connect with Xerra”
  3. 03Log in and pick the assistant

Everything you see on the platform, inside your WordPress

Home, Knowledge, Conversations and Training, without leaving the dashboard.

Want to try it on your website?

We're opening it in small groups. During the demo you pay nothing.

Join the demo