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Learning

It learns from every conversation

Visitors rate each answer as “Helpful” or “Didn't help”. In Training you review the ones that didn't help and correct them, and they become verified knowledge; if you prefer, well-rated answers are learned automatically.

It learns from every conversation

Ratings that teach

Visitors rate every answer. You review the ones that didn't help, correct them, and they become verified knowledge. If you prefer, well-rated answers are learnt automatically.

  1. The visitor rates it

    Helpful or Not helpful, under every answer.

  2. You review it

    In Conversations you confirm it or correct it.

  3. Verified knowledge

    Next time it answers with what you approved.

Training

Answer what it didn't know and test it with questions it suggests itself. Every good answer is learnt for next time.

Visitor · 31 min agoDidn't know

Do you invoice companies?

It found nothing on the website to answer this.

Yes, with your company tax ID on the booking or at reception.
Test questionTo review

Until when can you cancel for free?

Up to 48 hours before arrival. After that, the first night is charged.

S1Booking policy
Visitor · yesterdayNot helpful

What are the spa's opening hours?

The spa is open from 10 am to 8 pm.

Your correction10 am to 9 pm, and until 2 pm on Sundays.
Visitor · 2 h agoHelpful

Is there somewhere to leave bikes?

Yes, in the inner courtyard, with a key from reception.

Learnt on its own: well-rated answers become verified knowledge.

And you're always in charge

You see what people ask and what it didn't know, and you decide what it can talk about.

ResultsThis week
questions
214
with a source
91%
didn't know
7
  • Do you invoice companies?3 times
  • Can we check in before 3 pm?2 times

How many questions it gets, how many it answers with a source and what it didn't know, so you know what to add.

ProtectionsTopics
  • Rooms
  • Restaurant
  • Bookings
  • Activities
  • Off limits: Politics
  • Off limits: Health

I can't talk about that, but I can help you with your stay at Hotel Mar Blava.

You limit the topics it talks about, so it doesn't go where it shouldn't.

Sample data from Hotel Mar Blava, a made-up website.

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